Group of students walking outside on campus.

April 7, 2018

Update: HUB and Related Services Unvailable until 1pm April 7th

Posted by jdrizzo in 1Capen, Faculty, Financial Aid, HUB Alerts, HUB News, Registrar, Staff, Student Accounts, Students

Update: HUB and Related Services will be unavailable until 1 pm EST Saturday April 7th, 2018

Other affected applications are:
– UB ePay
– Hang Tag Requests
– Nelnet QuickPay
– Path Finder
– UBlearns Course Setup Tool

April 3, 2018

HUB and Related Services Unavailable During Maintenance – Friday, 04/6/18 5:00 p.m. – Saturday, 04/7/18 9:30 a.m. EDT

Posted by Registrar in 1Capen, Faculty, Financial Aid, HUB Alerts, HUB News, Registrar, Registrar Communications, Staff, Student Accounts, Students

UPDATE: Outage extended until 1 pm http://blogs.1capen.buffalo.edu/news/update-hub-and-related-services-unvailable-until-1pm-april-7th/

WHAT: HUB and Related Services Unavailable During Maintenance

WHEN: Friday, 04/6/18 5:00 p.m. – Saturday, 04/7/18 9:30 a.m. EDT

WHO: UB students, faculty and staff

HUB will be unavailable during the time period above while maintenance is performed.

Other affected applications are:
– UB ePay
– Hang Tag Requests
– Nelnet QuickPay
– Path Finder
– UBlearns Course Setup Tool

For additional information, please contact the UBIT Help Center (http://www.buffalo.edu/ubit/help, 716-645-3542) and refer to ticket #189603.

February 20, 2018

HUB and Related Services Unavailable During Maintenance-Wednesday, 2/28/2018 4:00am-8:00am EDT

Posted by Registrar in 1Capen, Faculty, Financial Aid, HUB Alerts, HUB News, Registrar, Staff, Student Accounts, Students

WHAT: HUB and Related Services Unavailable During Maintenance

WHEN: Wednesday, 2/28/18 4:00 a.m. – Wednesday, 2/28/18 8:00 a.m. EDT

WHO: UB students, faculty and staff

HUB will be unavailable during the time period above while maintenance is performed.

Other affected applications are:
– UB ePay
– Hang Tag Requests
– iTunes U
– Nelnet QuickPay
– Path Finder
– UBlearns Course Setup Tool

For additional information, please contact the UBIT Help Center (http://www.buffalo.edu/ubit/help, 716-645-3542).

 

January 12, 2018

HUB Changes Effective 1/13/18

Posted by jdrizzo in 1Capen, Faculty, Financial Aid, HUB Alerts, HUB News, Registrar, Staff, Student Accounts, Students

Effective 1/13/18, there are minor changes to HUB. The look and feel are slightly different, however there are no functionality changes.

For detailed information please see Changes to HUB after Upgrade (PDF).

 

December 18, 2017

HUB and Related Services Unavailable-Friday, 1/12/18 5am EST-Saturday, 1/13/18, 12PM (noon) EST

Posted by Registrar in 1Capen, Financial Aid, HUB News, Registrar, Registrar Communications, Student Accounts

The upcoming HUB outage scheduled for this January is a change to the typical outage window for a system upgrade. Below you will find an outline of the outage timeline and services that will be impacted.

A HUB outage is scheduled for:

Starting: Friday, Jan. 12, 2018, 5 a.m. EST
Services Resume: Saturday, Jan. 13, 2018 at 12 p.m. (noon) EST

This outage will impact the following services:

  • HUB Faculty Center
  • HUB Student Center
  • HUB Administrative access

Other affected applications are:

  • UB ePay
  • Hang Tag Requests
  • iTunes U
  • Nelnet QuikPay
  • Path Finder
  • UBlearns Course Setup Tool

There will be no load of HUB data into InfoSource tables on Friday, Jan. 12 or Saturday, Jan. 13. SSC Campus will be available however data will be not refreshed on these dates.

Please note that this outage is longer than usual due to the size of the upgrade. Be sure to plan accordingly for this system outage; we apologize for any inconveniences this may cause.

For more HUB up to date information, visit our website at http://hubsupport.buffalo.edu/ or contact us at hubmail@buffalo.edu.

If you would like to receive updates regarding this outage and other UBIT services information, you can sign up for UB Alerts.

November 6, 2017

Revised Office Hours for 1Capen: November 9, 2017

Posted by ndouglas in 1Capen, Calendars, Financial Aid, Registrar, Registrar Communications, Student Accounts

1Capen will be closed from 8:30-9:30 on Thursday, November 9th.

September 20, 2017

HUB and Related Services Unavailable During Maintenance – Friday, 9/22/2017 5:00 p.m. – Saturday, 9/23/2017 9:30 a.m. EDT

Posted by Registrar in 1Capen, Financial Aid, HUB Alerts, HUB News, Registrar, Student Accounts

WHAT: HUB and Related Services Unavailable During Maintenance

WHEN: Friday, 9/22/2017 5:00 p.m. – Saturday, 9/23/2017 9:30 a.m. EDT

WHO: UB students, faculty and staff

HUB will be unavailable during the time period above while maintenance is performed.

Other affected applications are:
– UB ePay
– Hang Tag Requests
– iTunes U
– Nelnet QuickPay
– Path Finder
– UBlearns Course Setup Tool

For additional information, please contact the UBIT Help Center (http://www.buffalo.edu/ubit/help, 716-645-3542).

July 25, 2017

The Office of the Registrar will be closed on Tuesday, July 25th from 12:30pm to 2:30pm for staff development.

Posted by Registrar in 1Capen, Financial Aid, HUB News, Registrar, Registrar Communications, Student Accounts

June 29, 2017

Issues Printing in HUB using Internet Explorer

Posted by jdrizzo in 1Capen, Faculty, Financial Aid, HUB Alerts, HUB News, Registrar, Staff, Student Accounts, Students

A recent Windows Update has caused an issue where users may experience problems printing pages in HUB (Student Center, Faculty Center, and Administrative Access) when using Internet Explorer. Pages may print blank, with text saying “You are not authorized for this page”, or a pop-up dialogue containing an error may be encountered when printing. The vendor is aware of this issue and is working on a resolution.

Please use Google Chrome or Firefox to print HUB pages; these browsers are unaffected.

If you experience any other difficulties please email hubmail@buffalo.edu.

June 20, 2017

HUB and Related Services Unavailable During Maintenance – Friday, 6/23/2017 5:00 p.m. – Saturday, 6/24/2017 9:30 a.m. EDT

Posted by Registrar in 1Capen, Financial Aid, HUB News, Registrar, Student Accounts

WHAT: HUB and Related Services Unavailable During Maintenance

WHEN: Friday, 6/23/2017 5:00 p.m. – Saturday, 6/24/2017 9:30 a.m. EDT

WHO: UB students, faculty and staff

HUB will be unavailable during the time period above while maintenance is performed.

Other affected applications are:

  • UB ePay
  • Hang Tag Requests
  • iTunes U
  • Nelnet QuickPay
  • Path Finder
  • UBlearns Course Setup Tool

For additional information, please contact the UBIT Help Center, 716-645-3542.