March 29, 2021
A planned HUB outage is schedule for April 9-10. Please find a detailed outline of the outage timeline and impacted services below.
Scheduled timeline:
Begins: Friday, April 9, 2021 1 p.m. EDT
Services Resume: Saturday, April 10, 2021 11 a.m. EDT
This outage will impact the following services:
- HUB Faculty Center
- HUB Student Center
- HUB Administrative access
Other affected applications are:
- UB ePay
- Hang Tag Requests
- Nelnet QuikPay
- Path Finder Tool
- UB Learns Course Setup Tool
- TAP Dashboard
UB Learns and Navigate will be available during this outage.
Due to the size of the upgrade and necessary testing involved, this system outage will begin earlier and end later than outages in the past. We apologize for any inconveniences this may cause.
To ensure student enrollment is not adversely impacted by this outage, no enrollment appointments will be assigned on Friday, April 9.
For up-to-date HUB information, please visit the Office of the Registrar website or contact HUB Support at hubmail@buffalo.edu.
If you would like to receive updates regarding this outage, and other UBIT services information, you can sign up for UB Alerts.
August 10, 2020
The upcoming HUB outage scheduled for this August is a change to the typical outage window.
WHAT: HUB and Related Services Unavailable During Maintenance
WHEN: Friday, 8/14/2020 3:00 p.m. – Saturday, 8/15/2020 9:30 a.m. EDT
WHO: This outage will impact the following services:
- HUB Faculty Center
- HUB Student Center
- HUB Administrative access
HUB will be unavailable during the time period above while maintenance is performed.
Other affected applications are:
– UB ePay
– Hang Tag Requests
– Nelnet QuickPay
– Path Finder Tool
– UBlearns Course Setup Tool
– TAP Dashboard
UBLearns and Navigate will be available during this outage.
Please note that this outage is longer than usual due to upgrades of the HUB infrastructure. Be sure to plan accordingly for this system outage; we apologize for any inconveniences this may cause.
For more HUB up to date information, visit the Office of the Registrar website or contact HUB Support at hubmail@buffalo.edu
If you would like to receive updates regarding this outage and other UBIT services information, you can sign up for UB Alerts.
January 2, 2020
The upcoming HUB outage scheduled for this September is a change to the typical outage window.
WHAT: HUB and Related Services Unavailable During Maintenance
WHEN: Friday, 1/10/2020 12:00 p.m. – Saturday, 1/11/2020 9:30 a.m. EST
WHO: This outage will impact the following services:
- HUB Faculty Center
- HUB Student Center
- HUB Administrative access
HUB will be unavailable during the time period above while maintenance is performed.
Other affected applications are:
– UB ePay
– Hang Tag Requests
– Nelnet QuickPay
– Path Finder Tool
– UBlearns Course Setup Tool
– TAP Dashboard
UBLearns and the Student Success Portal will be available during this outage.
Please note that this outage is longer than usual due to upgrades of the HUB infrastructure. Be sure to plan accordingly for this system outage; we apologize for any inconveniences this may cause.
For more HUB up to date information, visit the Office of the Registrar website or contact HUB Support at hubmail@buffalo.edu
If you would like to receive updates regarding this outage and other UBIT services information, you can sign up for UB Alerts.
September 28, 2019
Beginning on Sept. 28, 2019, UB students will log on to a redesigned, mobile-friendly and intuitive HUB Student Center.
Changes to the HUB Student Center will not impact the HUB Faculty Center or administrative access.
The HUB Student Center will include the same content students are already familiar with, such as enrolling in classes, paying a bill and updating personal information. New enhancements include:
- a tile-based interface that is device-aware for all screen sizes;
- an automated activity guide requiring updates to students’ personal and emergency contact information every term, and;
- ongoing review of functionality and updates as needed.
Enhancements to the HUB Student Center will continue through the end of 2019.
Interface changes have received very positive reactions through several rounds of student testing. To help students navigate the new HUB look, training guides have been made available on the Office of the Registrar website, Financial Aid website and Student Accounts website.
If you have any questions, please email hubmail@buffalo.edu.
Sincerely,
Lee H. Melvin
Vice Provost for Enrollment Management
J. Brice Bible
Vice President and Chief Information Officer
September 13, 2019
The upcoming HUB outage scheduled for this September is a change to the typical outage window.
WHAT: HUB and Related Services Unavailable During Maintenance
WHEN: Friday, 9/27/2019 3:00 p.m. – Saturday, 9/28/2019 12:00 p.m. EST
WHO: UB students, faculty and staff
HUB will be unavailable during the time period above while maintenance is performed.
Other affected applications are:
– UB ePay
– Hang Tag Requests
– Nelnet QuickPay
– Path Finder Tool
– UBlearns Course Setup Tool
– TAP Dashboard
UBLearns and the Student Success Portal will be available during this outage.
Please note that this outage is longer than usual due to the implementation of improvements to the HUB Student Center. Be sure to plan accordingly for this system outage; we apologize for any inconveniences this may cause.
For more HUB up to date information, visit the Office of the Registrar website or contact HUB Support at hubmail@buffalo.edu
If you would like to receive updates regarding this outage and other UBIT services information, you can sign up for UB Alerts.
June 24, 2019
WHAT: HUB and Related Services Unavailable During Maintenance
WHEN: Friday, 6/28/2019 5:00 p.m. – Saturday, 6/29/2019 9:30 a.m. EST
WHO: UB students, faculty and staff
HUB will be unavailable during the time period above while maintenance is performed.
Other affected applications are:
– UB ePay
– Hang Tag Requests
– iTunes U
– Nelnet QuickPay
– Path Finder
– UBlearns Course Setup Tool
An update to this UBIT Alert will be made Saturday, 6/29/2019 at 9:30 a.m. or when the problem is resolved (if earlier).
For additional information, please contact the UBIT Help Center (http://buffalo.edu/ubit/help, 716-645-3542) and refer to TICKET #363181.
June 6, 2019
Credentials Solutions will be down for scheduled maintenance on Saturday, June 8th from 3:00 AM EST to approximately 5:00 PM EST. All ordering services and self-service functions will be unavailable during this time.
